Privacy Policy

Payment Experts Inc. (“us”, “we”, or “our”) operates paymentexperts.com(the “Site”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site and our services. We use your personal information to provide and improve our payment consulting services and website experience. By using the Site or our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

When using our site or services, we may ask you to provide certain personally identifiable information that can be used to contact or identify you. Personal information may include, but is not limited to: Your name Email address Phone number Company name and job title Business address Payment and billing information Any information you provide through contact forms or consultations

Log Data and Analytics

Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”).Your computer’s Internet Protocol (“IP”) address, Browser type and version, Pages of our Site that you visit, Time and date of your visit, Time spent on pages, Referring website information, Device information and operating system, We use third-party services such as Google Analytics that collect, monitor, and analyze this data to help us provide users with a better site experience and improve our services.

How We Use Your Information

We use the collected information for the following purposes:
  • Service Delivery: To provide payment consulting services and respond to your inquiries
  • Communication: To contact you with newsletters, marketing materials, or promotional information about our services
  • Website Improvement: To analyze site usage and enhance user experience
  • Business Operations: To process transactions and manage client relationships
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
  • Service Providers: With trusted third-party vendors who assist in website hosting, analytics, email marketing, or payment processing
  • Legal Requirements: When required by law, court order, or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of company assets

Cookies and Tracking Technologies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. We use cookies to Remember your preferences and settings, Analyze website traffic and usage patterns, Provide personalized content, Improve website functionality,
You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Your Rights and Choices

You have the following rights regarding your personal information:
  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information from our files
  • Opt-out: Unsubscribe from marketing communications at any time
  • Portability: Request a copy of your data in a portable formatTo exercise these rights,
please contact us using the information provided below.

Data Retention

Provide our services and fulfill business obligations,Comply with legal and regulatory requirements,
Resolve disputes and enforce agreements,Marketing information will be retained until you opt-out or request deletion

Security

The security of your personal information is important to us. We implement appropriate technical and organizational security measures to protect your information, including:Secure server infrastructure, Encryption of sensitive data,Access controls and authentication,Regular security assessments,However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

International Data Transfers

If you are located outside of Canada, please note that your information may be transferred to and processed in Canada. We ensure appropriate safeguards are in place for such transfers.

Third-Party Links

Our Site may contain links to other websites that are not operated by us. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

Changes to This Privacy Policy

This Privacy Policy is effective as of July 6, 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by: Posting the new Privacy Policy on this page Updating the “Last Updated” dateSending email notification for material changes You should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications constitutes acceptance of the new Privacy Policy.

Compliance

This Privacy Policy is designed to comply with applicable privacy laws, including:Personal Information Protection and Electronic Documents Act (PIPEDA)Provincial privacy legislation where applicable General Data Protection Regulation (GDPR) for European users Other applicable international privacy laws

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]

For privacy-specific inquiries, you may also contact our Privacy Officer at the above email address.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

We're always here to help

Speak to a real person who can answer your payment questions. Call us, book a demo, or fill out the form to learn:

Monday to Friday: 9:30 am to 6 pm

Weekends & Holidays – Closed

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